This website is operated by Nellamo Shop. Throughout the site, the terms “we”, “us” “our” and “Nellamo” refer to Nellamo Shop. Nellamo Shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
These Terms and Conditions ("Terms”, "Terms of Service") govern your access and use of our websites, www.nellamo.com and www.nellamo.fi, and the purchase of products through them. By accessing or using any part of our websites, you agree to be bound by these Terms. If you disagree with any part of the Terms, please do not use our websites.
Entire Agreement
These Terms, along with our Privacy Policy and any other policies or guidelines posted on our website, constitute the entire agreement between you and us regarding your use of the website and the purchase of products.
Changes to the Terms
We may revise these Terms at any time by posting the updated version on our website. Your continued use of the website after the revised Terms are posted constitutes your agreement to the revised Terms.
Ordering and Payment
- Contract Formation: A contract for the purchase of products is formed only upon our order confirmation email.
- Order Placement: By placing an order, you warrant that you are legally capable of entering a binding contract, the information you provide is accurate, and you are not using a false identity.
- Order Cancellation: You have the right to cancel your order within 14 days from purchase, subject to our Return Policy.
- Payment: Payment methods will be available during checkout.
Delivery
- You can choose from the available delivery options at checkout.
- Delivery times and costs will be specified during checkout.
- We are not liable for damages during transport or delays beyond our control.
Returns Policy
- Please contact us before returning any products.
- No products may be returned to us without prior written consent from us and are subject to a return charge.
- You may return unused, undamaged, unwashed, and/or unaltered products within 14 days for a full refund.
- Products must be returned in their original packaging.
- The customer is responsible for paying the shipping fees for any returned items.
- If the order included any complimentary items (freebies, gifts, etc.), these must also be returned together with the product(s) for the return to be processed.
User Conduct
You agree to use our website lawfully and not for any unauthorized purpose. This includes refraining from:
- Harassing, abusing, or threatening others.
- Posting harmful, offensive, or illegal content.
- Interfering with the website's functionality or security.
- Misrepresenting yourself or your affiliation with any person or entity.
- Infringing on the intellectual property rights of others.
- Violating any applicable laws or regulations.
We reserve the right to terminate your access to the website if you violate these Terms.
Disclaimer of Warranties and Limitation of Liability
We strive to provide accurate information on our website but make no warranties, express or implied, regarding its accuracy. You are responsible for ensuring your equipment is protected from viruses or other external factors.
Indemnification
You agree to indemnify and hold harmless Nellamo Shop, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, and expenses arising from or related to your use of the website or violation of these Terms.
Termination
These Terms remain effective until terminated by either party. You may terminate by ceasing to use our website. We may terminate your access to our website for violation of these Terms.
Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations under this Agreement if such delay or failure is due to causes beyond its reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, riots, civil commotion, strikes, lockouts, industrial action, fire, flood, storm, explosion, acts of government, failure of public or private telecommunications networks, pandemics, epidemics, or other similar events.
Governing Law
These Terms are governed by and construed according to the laws of Finland.
Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
Intellectual Property
All intellectual property rights, including copyrights, trademarks, and trade dress, in and to the website, its content, services, and products are owned by or licensed to us. You may not use any of our intellectual property without our prior written consent.
Additional Information
You can find further information about us, our products, and our policies on other areas of our website.
Contact Information
If you have any queries about these Terms or your use of our website, please contact us using the Contact Form on our site. We encourage you to contact us first to resolve any disputes amicably.